Synapse has an enormous experience in the MSP staffing space. We have relationships with almost all the major MSPs. Our MSP delivery strategic is aligned with the customer procurement pattern. We are a very metrics driven organization. We strive to be above 90% submission ratio. We track our performance using our real-time scorecards once a week. At Synapse, we do monthly reviews with our customers to enable us to become a strategic delivery partner to the MSPs.

From the date of go live of an MSP account, our internal goal is to become the top 20% of suppliers within 2 quarters. Subsequently moving up to the top 5 suppliers in the MSP program.

We assign an account manager to every MSP Program. The Account Manager is responsible for day to day delivery management, escalations and performance management.

We cater to the following categories in the MSP space.

• Admin/Clerical
• Professional
• Engineering
• IT
• Light Industrial
• Healthcare
• Finance/Accounting
• Scientific

We serve the following industries:

• Automotive
• Banking/Finance/Insurance
• Telecom
• Technology
• IT
• Logistics
• Hospitality
• Healthcare
• Life Sciences